Wheelchairs and Cycles on Trains
Northern Rail www.northernrail.org, Customer Services - 0845 00 00 125, Ticketing and Fares - 08457 00 0125, On-Train Wheelchair Access - Yes, All Northern trains can accommodate wheelchairs and all units are fitted with portable ramps. Please contact customer services to book assistance. Cycles - Two cycle spaces are available on all trains. Carried on a 'first come first served' basis. (Note: Northern guards are very helpful in getting more cyclists on trains outside peak hours)
First Transpennine Express www.tpexpress.co.uk, Customer Services - 0845 600 1671, Ticketing and Fares - 0845 600 1674, On-Train Wheelchair Access - Wheelchair access is available on all Transpennine Express Trains. Dedicated areas are provided for wheelchairs and all of out trains carry their own Wheelchair ramp. Cycles - Cycles carried free but space for the cycle must be reserved in advance.
Grand Central www.grandcentralrail.co.uk, Cycles - Cyclists will be welcome aboard Grand Central's trains.
East Coast www.eastcoast.co.uk, Customer Services - 08457 225 333, Ticketing and Fares - Telesales primary - 08457 225 225, On-Train Wheelchair Access - There are designated car parking spaces available for blue badge holders at all the station car parks we manage. Portable ramps are provided at all our stations and staff assistance is available at departure, interchange and arrival stations. All our frontline staff and managers receive training in disability awareness. Our trains have space for wheelchair users and their companions within the passenger saloon. All our trains also have accessible toilets. The locations of wheelchair spaces are clearly indicated by signage on the outside of the train doors. Ramps are carried on all of our trains to assist access and egress from our trains. Cycles - Note National Express East Coast welcomes cycles on its services and conveys them free of charge, provided it is safe to do. For more information and to make cycle reservations please contact us.
Virgin Trains www.virgintrains.co.uk, Customer Services - 0845 000 8000, Ticketing and Fares - 08457 222 333, On-Train Wheelchair Access - Yes, To arrange special help, please contact Virgin Trains Journey Care on 08457 443 366, Cycles - Note - All customers travelling with bikes must have a reservation to travel however there is no charge for this reservation. The exception for the rule if for season ticket holders, who do not require a reservation however space on the train will be subject to availability and is not guaranteed.
Cross Country www.crosscountrytrains.co.uk, Customer Services - 0870 010 0084, Ticketing and Fares - 0844 811 0124, On-Train Wheelchair Access - Not yet supplied, Cycles - It's no problem if you need to bring your bicycle when you travel with us. All you need to do is make a reservation at the same time as you buy your ticket to ensure there is dedicated space available for it.
Mersey Rail www.merseyrail.org, Customer Services - 0151 702 3074, On-Train Wheelchair Access - Not yet supplies, Cycles - Accompanied cycles are carried free of charge subject to space.
Hull Trains www.hulltrains.co.uk, Customer Services - 0845 676 9905, Ticketing and Fares - 08450 710 222, On-Train Wheelchair Access - ramps and wheelchair spaces are available in both first and standard class. Cycles - Note - Advance reservation is required on all trains.
East Midlands Trains www.eastmidlandstrains.co.uk, Customer Services - 08457 078 051, Ticketing and Fares - 08457 125 678, On-Train Wheelchair Access - Yes, Cycles - Note - Bicycles can be taken on to all of our trains, free of charge.
Sheffield Supertram For information visit www.supertram.net or call customer services on 0114 272 8282
Manchester metro link www.metrolink.co.uk Customer services 0161 205 2000, on-Tram wheelchair Access all stops are accessible by means of a lift or a ramp. The central section of the tram is an area specifically designed for wheelchairs and prams. The sign on the platform (disabled access) will tell you where to wait to board at the correct doors on the vehicle. Cycles- Bicycles are not permitted on Metrolink vehicles unless they are folding and fully encased.
For further information on all the above services and train times, including leaflet CYCLING BY TRAIN, available from stations and the National Rail Enquiries website - www.nationalrail.co.uk. Folded bikes are free from restrictions.
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